Industry: Ecommerce


About the client.

Our client, J Hutchinson Butchers, has a combined experience of 120 years in the trade. They wanted to ensure smooth trading during the Coronavirus (COVID-19) pandemic. They aimed to continue supplying their customers with locally sourced produce at home whilst adhering to the new restrictions to guarantee their clients’ safety.

What you should know

  • LOCALiQ saved our client 10 hours per week, generated a 2300%+ increase in 5-star reviews and delivered 75 leads.
  • 10hrs

    Time saved per week

  • 2300%

    Increase in 5* online reviews

  • 75

    Search conversion leads

Challenges.

Coronavirus changed the way their business operated overnight. Rather than closing altogether, the owner offered a local delivery service via Facebook.

Whilst this was proving successful, he soon realised the time he had to spend each evening sorting through messages and orders was unsustainable. He realised he needed a website and was unsure where to start.

Solutions.

Through our Local Commerce package, we set up a strategy call within 24 hours of the sale. This enabled us to ensure the design aligned with the client’s objectives, delivering a turnaround time of less than three weeks.

The client now has a fully transactional website, freeing around 10 hours of his time per week and allowing him to trade more fluidly.

When building the website, we also started on their Facebook page and Google Business Profile to improve the client’s online presence and directory syndication to direct searchers to the business alongside reviews.

Starting with only one review on Google Business Profile, within ten days, this had increased to an impressive twenty-four 5-star reviews.

We have now started on the second stage of the package to increase awareness and engagement of his business, where we will look to drive potential buyers through not only our local news titles using content but also actively marketing through Facebook and our display network.

 

Don’t take our word for it… Here’s what our client had to say:

I want to thank Japi and the team at LOCALiQ for ultimately changing our day-to-day operations. They built our new website very quickly, freeing my time to ensure we continue focusing on quality produce for our customers.

 

I find it easy to update our stock on the website and keep our clients up to date. It has been a smooth experience dealing with LOCALiQ, and I look forward to the next steps.

 

 

Stuart,

J Hutchinson Butchers

 


Proven results.

We’re dedicated to helping local businesses succeed.

Uplift in social traffic

174%

Conversion rate

72%

 

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